C’mon, admit it. Don’t you just hate QuickBooks?!

Hate QuickBooks

Do you hate QuickBooks?

Everybody’s using it, and so are you, but c’mon, admit it, don’t you hate QuickBooks? Well, maybe not QuickBooks, but Intuit? Every year, Intuit forces us CPAs to buy a new version of QuickBooks for ~$500, if we want payroll included. And much more, for additional users!!!! How? Because for us to be compatible with our clients’ QuickBooks’ files, we need the same year’s version. And if you are just starting up a CPA practice, you may have to acquire prior years’s versions to service clients using them. I’ve got one client still using QuickBooks 2002! That’s an oldie but goodie. I hate that marketing ploy, being forced to buy something every year. And now being forced to buy a separate payroll module, since Intuit will not update the tax tables for free every year in the program. And every year it seems that Intuit comes up with another feature to pay for. This year it’s the Intuit Statement Writer. No, it’s not included with the Premier Accountants Edition, as I expected it to be. There’s a fee with that edition, unlike the now defunct FSD, Financial Statement Designer, which was not all that convenient and easy to work in. Oh, by the way, the QuickBooks gurus refer to the Intuit Statement Writer as ISW, in the event that you do not want to appear like a deer-in-the-headlights when you hear the lingo in accounting circles.

 
Do you remember the good old days when QuickBooks was easy to work with? You didn’t need to know what a “source” or “target” was in QuickBooks, or round up a posse to find out how to execute something correctly in it. And I hate the marketing program of Intuit. All my clients feel that since their records have been processed in QuickBooks, everything’s correct, no major adjustments are required, and my fees at year end should be less. Wonderful.
 
Have you noticed the newly evolved culture of QuickBooks specialists on the web, too? They even hold national conferences and seminars on QuickBooks. Wow.  And they get all of this media attention.  However, do they know anything about real accounting and taxes and the significant changes occurring in GAAP now?
 
You are probably a good CPA. You know GAAP, GAAS, and the Code inside out. But, honestly, do you really want to devote all that time learning the intricacies of QuickBooks to assist your small business clients who probably do not have the sheckles to pay you for this assistance in the first place, or who expect it dirt cheap? And do you really want to hire a new employee because of his or her QuickBooks abilities? Think again. There are a bunch of competitors out there, offering strictly QuickBooks bookkeeping services, cutting each other’s throats in pricing. You don’t have to be a CPA to be a Certified QuickBooks ProAdvisor. There’s no degree required.  You simply buy the program, take the exam as if it were a CPE course, and voila: you’ve got a shingle to hang up, like millions of other people out there now.
 
Intuit does not appear to be very grateful to us CPAs, either. Did you ever receive a commission from Intuit for setting up all those clients on QuickBooks? I never did. I believe their standard discount to us is 20% off list for selling QuickBooks to our clients; however, most office stores sell the program at 40% off.  That’s gratitude!
 
I hate Intuit. Yeah, I hate QuickBooks, too.

Have a tax or an accounting question?  Please feel free to submit it to William Brighenti, Certified Public Accountant, Hartford CPA Accountants.  For information and assistance on any tax and accounting issue, please visit our website, Accountants CPA Hartford, and our blog, Accounting and Taxes Simplified.


If and only to the extent that this publication contains contributions from tax professionals who are subject to the rules of professional conduct set forth in Circular 230, as promulgated by the United States Department of the Treasury, the publisher, on behalf of those contributors, hereby states that any U.S. federal tax advice that is contained in such contributions was not intended or written to be used by any taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer by the Internal Revenue Service, and it cannot be used by any taxpayer for such purpose.  The above tax advice was written to support the promotion or marketing of the accounting practice of the publisher and any transaction described herein.  The taxpayer recipients of this offering memorandum should seek tax advice based on their particular circumstances from an independent tax advisor.

About William Brighenti

William Brighenti is a Certified Public Accountant, Certified QuickBooks ProAdvisor, and Certified Business Valuation Analyst. Bill began his career in public accounting in 1979. Since then he has worked at various public accounting firms throughout Connecticut. Bill received a Master of Science in Professional Accounting degree from the University of Hartford, after attending the University of Connecticut and Central Connecticut State University for his Bachelor of Arts and Master of Arts degrees. He subsequently attended Purdue University for doctoral studies in Accounting and Quantitative Methods in Business. Bill has instructed graduate and undergraduate courses in Accounting, Auditing, and other subjects at the University of Hartford, Central Connecticut State University, Hartford State Technical College, and Purdue University. He also taught GMAT and CPA Exam Review Classes at the Stanley H. Kaplan Educational Center and at Person-Wolinsky, and is certified to teach trade-related subjects at Connecticut Vocational Technical Schools. His articles on tax and accounting have been published in several professional journals throughout the country as well as on several accounting websites. William was born and raised in New Britain, Connecticut, and served on the City's Board of Finance and Taxation as well as its City Plan Commission. In addition to the blog, Accounting and Taxes Simplified, Bill writes a blog, "The Barefoot Accountant", for the Accounting Web, a Sift Media publication.
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One Response to C’mon, admit it. Don’t you just hate QuickBooks?!

  1. Aaron says:

    My company started using QB online back in early 2014. The program was difficult to use and support was dismal. We decided to give their payment processing a try since it was all integrated (and I didn’t know any better). What a huge mistake! After about 2 months of processing payments with NO problems, No complaints, No chargebacks, their security team started harassing us like the Gestapo. Demanding all sorts of HIPPA protected information about our clients, what they were ordering, who was shipping it, demanding to see physical invoices (we were a billing service for a Dr’s office). After trying to work with them we eventually told them to go pound sand. So the cancelled the account and stole close to $2k, stating that it was put in “reserve to cover any customer disputes”. 14 months later and I still haven’t received a penny! They were rude, nasty, hung up on us, laughing all the way. Absolutely the WORST! Since then I have gotten rid of every single Intuit product and will never give a cent to that company or any of it’s subsidiary’s for the rest of time! Oh, and yes they continued to charge us the monthly fees well after the accounts were cancelled.

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