Intuit QuickBooks payroll is a nightmare. Don’t ever use it. The service is TERRIBLE!
If you encounter a problem processing payroll–and rest assured, you will–you will have to call its Manila connection, where you will have to endure a 20 minute wait on the phone before talking to someone who cannot assist you. And even if you reach someone in the states, you are forced to jump through hoops to try to get it resolved, if you are fortunate enough to get it resolved.
I found the service AWFUL! And you cannot file a complaint because the customer service representatives refuse to give their last names, and, besides, you have no one to complain to.
My grade for Intuit QuickBooks payroll? F-