I was just informed by an employee at the Connecticut Department of Labor that it just rolled out a new system for employers to file online their unemployment compensation reports—Form UC-2/5A. Unfortunately there appear to be glitches in their system. What else is new with governmental tax departments?
A couple of weeks ago I registered a new employer online on the Connecticut Department of Labor’s website, and had to wait about a week to receive information by mail in order to file its unemployment compensation report and make the requisite tax payment. After receiving such, last Tuesday I prepared the report; however, since there was no option visible to save the report, and not having my client’s approval or bank information to make payment, I filed the report, and was then informed that I had only until the next day, Wednesday, to make payment online.
Needless to say, when I went online the following day to make payment, an option to pay electronically was not available. Not having any payment voucher to pay by mail, and having been instructed not to file the report by mail, I called the Department of Labor, and was informed that it had undergone a system migration on Monday and there was some sort of a glitch in the online processing of the employer’s unemployment compensation payments.
SNAFU with the federal and state governments online tax reporting systems!
What else is new?